Reports and Resources
The IRC uses our learning and experience to assist people affected by crisis and shape humanitarian policy and practice. Browse our research and resources.
Emergency Preparedness & Response
In support of the IRC’s core mission—to respond to the world’s worst humanitarian crises and help people to survive and rebuild their lives—the IRC’s Emergency Preparedness & Response Unit (EPRU) is committed to responding to humanitarian emergencies anywhere in the world within 72 hours.
Saving lives and rescuing futures: recommendations for a humanitarian and sustainable Union Resettlement Framework
Saving lives and rescuing futures: recommendations for a humanitarian and sustainable Union Resettlement Framework
IRC's Client Voice and Choice initiative and Ground Truth Solutions pilot case study X: standardisation
The IRC is working to incorporate preferences, aspirations, and expectations of those we serve into humanitarian programming. This document examines standardization in client feedback.
IRC's Client Voice and Choice initiative and Ground Truth Solutions pilot case study C: health in Syria
The IRC is working to incorporate the preferences, aspirations, and expectations of those we serve into humanitarian programming. This document examines an IRC health program in Syria.
IRC's Client Voice and Choice initiative and Ground Truth Solutions pilot case study B: protection in South Sudan
The IRC is working to incorporate the preferences, aspirations, and expectations of those we serve into humanitarian programming. This document examines the IRC’s South Sudan protection program.
IRC's Client Voice and Choice initiative and Ground Truth Solutions pilot case study A: integrated community case management in South Sudan
The IRC is working to incorporate the preferences, aspirations, and expectations of those we serve into humanitarian programming. This document examines a health program in South Sudan.
Making the case and making the difference: strategies to promote client-responsive humanitarian aid
This briefing paper makes the case for staff to invest in client responsiveness, and outlines goals and strategies for the organization and the sector.
Client responsiveness—resourcing considerations for project teams
This document provides humanitarian organizations an outline of the resourcing decisions needed when designing, setting up and implementing a client feedback and response mechanism.
IRC's Client Voice and Choice and Ground Truth Solutions feedback reports
The IRC launched the Client Voice and Choice Initiative to meet the strategic commitment of becoming more responsive to its clients—those people affected by conflict and disaster around the world. This report analyzes data collected from client feedback during those pilots in Greece, Kenya, South Sudan, and southern Syria.
Humanitarian action in an urban world: the IRC's role in improving urban crisis response
Urban settings require different approaches to delivering assistance and supporting populations compared to rural areas or refugee camps.