Privacy policy

Last updated 

Respecting your privacy

This website is operated by the International Rescue Committee UK (“IRC-UK”), a charity with registration number 1065972 and principal offices at 3 Bloomsbury Place, London, WC1A 2QL. IRC UK is the controller of personal information that is collected through Rescue-uk.org (the “Site”).

We are committed to protecting the privacy of personal information that is submitted through this Site or using other methods of communication such as email or phone. This privacy policy describes what personal information may be made available to IRC-UK and third parties when you visit Rescue-uk.org or official IRC UK web pages on other sites, and how IRC-UK uses and stores that information. 

Information collected by the IRC

We will collect and process the following information about you: 

  • Information you submit through the Site. Providing information is your choice. When you undertake certain actions on the Site, such as donating, signing up for our email newsletter, or filling in a form to register your interest in our activities, you will provide us with personal information about you, including your name, email address, date of birth, gender and postal address, financial details and, optionally, your telephone number. We use this personal information in order to interact with you and provide relevant services and information on IRC-UK work that may be of interest to you. If you make a one-off donation through our site, we will use third party payment processors to collect your donation. We store the full bank details of each of our regular donors, namely account holder name, sort code and account number. 
  • Information you give us through other methods. We may collect personal information about you through other mediums. For example, if you send us a letter or contact us by telephone, we will collect personal information that is necessary for us to respond to your query, or deal with your request. 
  • Information we receive from other sources. This includes information that we receive if you choose to interact with us through platforms such as Facebook, Instagram or Twitter. If you opt in to receiving communications from us, we would collect your name, email address and optionally, your telephone number from these third party sources. 
  • Information we automatically collect about you. We may collect certain information about you to optimize our Site, and to improve your user experience. This may include, for example, the IP address from which you access the Site, your browser type and version, your time zone setting and your operating system. 

How we use your information

We will only use your information for the following purposes:

  • to set up and administer any regular donations you choose to make to IRC-UK, or to process a one-time donation; 
  • to send you periodic newsletters and other communications with information about IRC-UK’s activities, where you sign up to receive these;
  • to conduct research;
  • to ensure that content from our Site is presented in the most effective manner for you and for your computer; 
  • to keep the Site safe and secure; 
  • to obtain advice from professional advisors such as accountants or lawyers, or to defend IRC-UK against legal actions;
  • to allow you to participate in interactive features of our service, where available;
  • to ensure compliance with laws applicable to IRC-UK, for instance those relating to the payment of tax or anti-money laundering.

Disclosures

We may share your personal information with:

  • International Rescue Committee (a 501(c)(3) not-for-profit organization registered in New York);
  • suppliers and sub-contractors for the performance of any contract we enter into with them, for example to host the Site;
  • financial companies such as Paypal and WorldPay that collect or process donations on our behalf; 
  • professional service providers such as accountants and lawyers;
  • regulatory authorities, such as HMRC. 

Newsletters and Marketing

The IRC-UK produces newsletters periodically about our activities. You may opt-in to receiving these through our Site, or by contacting us. 

If you supply your contact details for the purposes of a one-time donation, we will use the information to process that donation only, and will not use your details to contact you about any of our projects and fundraising activities unless you specifically opt-in to receive such information when you make your donation.  

If you supply us with your postal address, email address or phone number in order to receive information about our projects and fundraising activities, you consent to receive periodic communications from us with information on these programmes and services. 

If you do not want to receive postal mail, email or phone calls from us about our projects and fundraising activities in the future, please let us know by sending your request via email to contactus@rescue-uk.org.

You can opt-out of receiving emails from IRC-UK at any time by clicking the “Unsubscribe” link at the bottom of our email. You can also opt-out of receiving email or postal communications by sending an email to contactus@rescue-uk.org.

Cookies

  • What are cookies?

We use cookies and similar technologies on our website. Cookies are small data files made up of letters and numbers placed onto your computer or other mobile devices when you access the IRC-UK website.

The cookies we use collect information about your browsing behaviour when you visit our Site, and may in some cases collect personal information such as your IP address. By using the Site, you agree that we can place the types of cookies set out below on your computer, mobile phone or handheld device.

  • How we use cookies:

There are two types of cookies used on our sites:

  • Persistent cookies: may be used if you log on to restricted areas of our website to remember who you are.  No personal data is stored on your computer.
  • Session cookies: may be used for anonymous identification of a website visit for technical purposes only. Session cookies are stored only temporarily during the browsing sessions and are deleted once the browser is closed.

We use cookies for the following purposes, including:

  • Improving security.
  • Identifying you when you sign-in to our site.
  • Collect anonymous statistical information on site usage to improve content delivery value.
  • Analysing how you use our site.

We use Google Analytics cookies to collect information and to compile reports about how visitors use the site. We use this information to help us improve the site. Google Analytics mainly uses first-party cookies which are not shared across different websites that you visit. The information that the cookies collect is mostly anonymous and includes the number of visitors to the site, where those visitors originate from and how many times they have visited the site. Google has published information in relation to privacy and safeguarding data. 

We also use cookies and similar technologies provided by other companies to collect web traffic information such as time, date, IP address, and browser, so that we can store your preferences and other information on your computer and save you time on subsequent visits by eliminating the need to repeatedly enter the same information.  In most circumstances the information captured cannot identify you as an individual. This data could possibly lead to your identification, but we do not use it to do so as we maintain the anonymity of each individual user so that the person cannot be identified. 

  • Disabling cookies 

If you do not wish to have cookies installed on your computer or mobile device, you can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. You can also use self-regulation systems that have been set up in your jurisdiction to manage the way that companies advertise to you, such as US-based AboutAds Choices  or the EU-based Your Online Choices. Please note that if you do delete or disable cookies, some areas of the Site may not function properly. 

Where we store your personal information 

Your personal information may be stored on our organisation’s databases or with our data processors.  We will retain control of and responsibility for the use of any personal information you disclose to us.

Some of the personal information you provide to us may be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States, whose laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to protect personal data equivalent to those that apply in the country in which you live to the extent we are able. Please be aware that the laws of some countries, such as the United States, may conflict with the laws of your country of residence and we may be legally required to disclose personal data.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Exercising your Rights

You may have the right to request access to your personal information, to have it rectified or erased, to object to its processing or to have access to it restricted. You may also have the right to receive a copy of your personal information in a machine-readable format or to have your personal information sent to another entity. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you.  

To exercise any of your rights in connection with your personal information, please contact the International Rescue Committee by email at contactus@rescue-uk.org or by mail to 3 Bloomsbury Place, London, WC1A 2QL. We will process any request in line with any local laws and our policies and procedures. 

Uploading content to social networks 

If you upload content, including your personal information, to a social network and then tag IRC UK, your submission will be subject to that website’s terms of use and privacy policy, even where you post on an official IRC UK page. IRC UK does not have control over these terms of use and privacy policies, and has not reviewed their adequacy. You should therefore review these before submitting any information.

Notification of change of privacy policy 

We may revise or update this policy from time to time to reflect changes in our practices or to the Site. Where we make significant changes to this policy, we will notify you by email. We encourage you to visit this section of the Site regularly to review any changes that may have been made.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the International Rescue Committee, 3 Bloomsbury Place, London, WC1A 2QL.